Question · Voice privacy and security
Which companies paid settlements over voice recordings?
Apple agreed to pay $95 million million US dollars over Siri, Google agreed to pay $68 million million over Google Assistant, and Amazon paid a 25 million penalty over children's Alexa recordings. Smaller fines and orders exist in Europe, Kenya and the United States.
Updated October 19, 20265 min read16 cited facts, each traced to its source
Three large technology companies have settled over voice recordings. Apple agreed to pay $95 million million US dollars 1 in a proposed class action over Siri. Google agreed to pay $68 million million US dollars 2 over Google Assistant. Amazon agreed to a 25 million US dollar civil penalty 3 over Alexa and children's voice data. Everything below comes from our dataset of 13 data points 4, drawn on 13 sources 5.
Voice assistants drew the three biggest payments
Each of the three large payments is tied to a voice assistant that was meant to listen only after a wake word.
- Apple, Siri. Reuters reported in January 2025 that Apple agreed to pay a cash settlement of $95 million million US dollars 1. The claim was that Siri violated users' privacy by recording without consent. The settlement was proposed and needed court approval.
- Google, Google Assistant. In January 2026, Google agreed to pay $68 million million US dollars 2 in a class action in federal court in San Jose. Google denied wrongdoing.
- Amazon, Alexa. The FTC and the Department of Justice announced a permanent injunction and a 25 million US dollar civil penalty 3 over alleged violations of the children's privacy law COPPA. The Associated Press reported the same figure 6. Amazon said it disagreed with the claims and denied violating the law. The two entries are one settlement, reported by two sources.
Smaller cases show the same issues at other scales
The table lists rows from the dataset. Rows without an amount (investigations, filed lawsuits and orders) are discussed below it.
| Company | Service | Kind | Authority or court | Amount ($M) | Source |
|---|---|---|---|---|---|
| Apple | Siri | Lawsuit filed | Paris prosecutor's office | Complaint and report filed with the Paris prosecutor in February 2025, alleging non-consensual Siri recordings | France-Presse, 2025 7 |
| Liquid Telecommunications Kenya | Exit consultation call | Regulator fine or order | Office of the Data Protection Commissioner, Kenya | the Commissioner ordered Liquid Telecommunications Kenya Ltd to compensate the complainant Sh700,000 | FM, 2026 8 |
| Otter.ai | Otter Notetaker | Lawsuit filed | U.S. District Court for the Northern District of California | Consolidated Class Action Complaint, In re Otter.AI Privacy Litigation, No. 5:25-cv-06911-EKL, N.D. Cal., filed December 5, 2025 | U.S. District Court for the Northern District of California (docket copy on CourtListener RECAP, Document 35), 2025 9 |
| Apple | Siri | Class action settlement | 95 | Stempel, 2025 1 | |
| Google Assistant | Class action settlement | Federal court in San Jose | 68 | Singh, 2026 2 | |
| Unnamed company | Regulator fine or order | Agencia Española de Protección de Datos | 0.01 | Economist & Jurist, 2022 10 | |
| Google Assistant | Investigation | Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI) | Die Auswertung von Audioausschnitten durch Auftragnehmer oder Mitarbeiter zur Verbesserung von Sprachassistenzsystemen ohne eine zusätzliche informierte Zustimmung zu dieser Praxis verletzt die Datenschutzrechte und -freiheiten der Nutzer. | Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit (HmbBfDI), 2019 11 | |
| Apple | Siri | Investigation | Paris prosecutor's office | Paris prosecutor's office opened an investigation into Siri recordings, reported October 6, 2025 | Goupil, 2025 12 |
Showing 8 of 13 rows. See every row in the dataset.
Other payments are much smaller but concern the same behavior:
- Whole Foods reached a settlement of nearly 300000 million US dollars 13 in Illinois. Plaintiffs said headsets collected warehouse workers' voiceprints under the state's biometric privacy law. A court gave preliminary approval in January 2023.
- Cox Media Group agreed to pay $880,000 million US dollars 14 to settle FTC charges that it falsely claimed to offer "active listening" ad targeting to small businesses. The issue is a false claim about listening, not proven recording.
- Spain's data protection agency fined an unnamed company a few thousand euros for recording a customer's call without warning or consent 10.
Some of the biggest cases have no clean voice amount
Several rows carry text instead of a number, on purpose.
- Google and the Texas Attorney General. In May 2025 Google agreed to a settlement of Texas privacy claims, and the Attorney General alleged that Nest and Google Assistant captured voiceprints 15. The sum also covers a separate location-data suit, and the split is not stated. It is not a voice-only figure, so the dataset records it as text, not as an amount.
- Kenya. The Data Protection Commissioner ordered Liquid Telecommunications Kenya to compensate a complainant in Kenyan shillings for recording an exit consultation call without consent 8. It is compensation to one person, in shillings, not a fine.
- Italy. The Garante declared unlawful the processing of call center recordings in 2012 16. It was an order, with no amount.
- Otter.ai. A consolidated class action over the Otter Notetaker meeting assistant was filed in federal court in California 9. No settlement or damages amount has been reported.
Investigations are also on file. The Hamburg data protection authority said in 2019 that having contractors or staff review voice assistant audio without additional informed consent violates users' rights 11. In 2025 the Paris prosecutor's office opened an investigation into Siri 12, after a complaint by the Ligue des droits de l'homme 7.
The chart compares size, and size is not the whole story
The chart ranks the largest voice privacy settlements and fines by amount. A bigger number does not mean worse behavior. It reflects the number of users in a class, the law used and the country.
What these numbers do and do not measure
- A settlement is not a finding. Companies in these cases generally denied wrongdoing, and many rows report allegations only.
- Some amounts were not final. The Apple figure was a proposal needing court approval. The Google 2026 figure is described as filed, so check the docket before saying a judge approved it. The Whole Foods figure is a preliminary approval.
- Amounts are as reported. Several come from news reports, not the regulator's own page. The Spanish fine names no company and gives no decision date, so its year is the report year.
- Only published cases appear. The dataset holds what we could find and quote. Confidential settlements, and cases with no stated amount, are missing or recorded as text.
- Rows are not comparable in kind. They mix class action settlements, civil penalties, one complainant's compensation and unfinished investigations.
What this means for choosing how to dictate
The payments cluster around three problems: recording when the user did not expect it, humans reviewing recordings, and collecting voiceprints or children's voice data. Those are the questions to ask of any tool.
- Where does the audio go? On-device processing keeps recordings off a vendor's servers. Yap, our own dictation app for Mac and Windows, works on-device, and our on-device dictation guide explains what that means. Other tools may fit you better, and you can compare them on our market page.
- Does anyone listen to samples? Read the vendor's policy on human review. Our guide to human review of voice recordings explains what to look for.
- Is the tool always listening, or only when you press a key? Push to talk limits what can be recorded. Meeting assistants that join calls raise the consent question for everyone else on the call, as the Otter.ai case shows.
- Who else is in the room? Consent rules differ by country and state, so ask other people before recording them.
For the wider picture, see our overview of voice privacy and the full dataset, which lists every row with its quote and source.
Evidence
Every number on this page, with where it comes from. Open a fact to see the exact words in its source.
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- 5.The settlements, fines and lawsuits over voice recordings dataset draws on 13 distinct sources.
Calculated from 13 other facts
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- 9.Otter.ai, Inc. is the defendant in a consolidated class action in the U.S. District Court for the Northern District of California over its Otter Notetaker meeting assistant. The case is In re Otter.AI Privacy Litigation, No. 5:25-cv-06911-EKL, and the operative complaint is dated December 5, 2025.
U.S. District Court for the Northern District of California (docket copy on CourtListener RECAP, Document 35), 2025 · Original
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- 11.In its 26 August 2019 press release, the Hamburg data protection authority said that having contractors or staff review audio excerpts from voice assistants to improve them, without additional informed consent, violates users' data protection rights.
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit (HmbBfDI), 2019 · Original
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- 13.In January 2023, an Illinois state court gave preliminary approval to a settlement of nearly $300,000 in a class action against Whole Foods, which the plaintiffs said collected warehouse workers' voiceprints through headsets under the Illinois Biometric Information Privacy Act.
Hunton Andrews Kurth Privacy and Cybersecurity, NatLawReview (republished from the Hunton Andrews Kurth Privacy and Cybersecurity Law Blog), 2023 · Original
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The data behind these numbers
Go deeper
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