Fact · Voice privacy and security
700000Kenyan shillings
In a 2026 decision, Kenya's Data Protection Commissioner found that Liquid Telecommunications Kenya recorded a complainant's personal data on an exit consultation call without his consent, and ordered the company to pay the complainant Sh700,000 (in Kenyan shillings).
Quote found word for word on the live source, last checked October 19, 2026
In the source's own words
“the respondent recorded the complainant’s personal data during an exit consultation call without his consent ... the Commissioner ordered Liquid Telecommunications Kenya Ltd to compensate the complainant Sh700,000.”
ODPC protects employee rights against unauthorized call recording, awards Sh700,000, Capital FM, Capital FM (Kenya), 2026, Body text, paragraphs on the finding and the orders.
Open the original- What it measures
- Andrew Alston v Liquid Telecommunications Kenya Ltd, ODPC Complaint No. 1125 of 2025. The complainant said he explicitly refused consent for the call to be recorded. The Commissioner also ordered an enforcement notice, with a right of appeal to the High Court of Kenya within 30 days.
- What it does not show
- The award is compensation to one complainant, not a fine. The amount is in Kenyan shillings and is not converted here. The decision text was not read, only the news report of it.
In the data
A row of Voice Recording Privacy Settlements and Fines, as Liquid Telecom Kenya 2026: the Commissioner ordered Liquid Telecommunications Kenya Ltd to compensate the complainant Sh700,000 million US dollars.
- Company
- Liquid Telecommunications Kenya
- Service
- Exit consultation call
- Kind
- Regulator fine or order
- Authority or court
- Office of the Data Protection Commissioner, Kenya
- What it was about
- Recording without consent
- Country
- Kenya
- Year
- 2026