News and journalism
Empresa es sancionada por grabar una conversación con un cliente sin su consentimiento
Economist & Jurist, 2022
Read the originalRead on October 19, 2026
- What it is
- A Spanish legal news report, published 4 February 2022, that the Spanish data protection agency (AEPD) fined a company 5,000 euros for recording a customer's conversation without warning the customer or getting consent. The article says the company gave no evidence against the complainant's account and that the AEPD found a breach of GDPR Article 5.1(c).
- How much weight it carries
- A specialist legal news site that summarizes AEPD resolutions. It is a secondary source: the article has a link to the resolution, but the resolution was not reached, so the company's name, the decision date and the resolution number are not confirmed. Treat the amount as reported.
Facts taken from this source
- Spain's data protection agency fined a company 5,000 euros for recording a customer's conversation without warning the customer or getting consent, as a legal news site reported on 4 February 2022.
“La Agencia Española de Protección de Datos ha sancionado a una empresa con 5.000 euros por grabar una conversación con un cliente sin avisarle previamente y sin contar con su consentimiento” (Lead paragraph, published 04/02/2022)