Support
How can we help?
Answers to common questions about Yap. For step-by-step setup with screenshots, see the setup guide.
Contact us
Write to us about anything. We reply by email.
Which edition of Yap should I use?
Both run speech recognition on your Mac. The edition downloaded from this website types your words straight into the app you are using. The Mac App Store edition cannot type into other apps under Apple's rules, so it copies your words and you paste them with Command-V. Choose the one you prefer; each has its own subscription.
What does Yap need to run?
A Mac with Apple silicon and macOS 13 or later. During setup, Yap downloads its speech models once (about 1.4 GB); after that, dictation works offline.
How do I allow the microphone?
Start your first dictation and choose Allow when macOS asks. If you declined earlier, open System Settings, then Privacy & Security, then Microphone, and turn on Yap.
My shortcut does not start recording. What can I check?
In the website edition, hold Fn (Globe) by default, allow Yap under Privacy & Security, then Accessibility, and set Keyboard, then "Press Globe key to", to Do Nothing if another action takes over the key. In the Mac App Store edition, hold Option-Space by default. If another app uses the same keys, choose different ones in Yap's Settings and use Test current shortcut.
Does my voice leave my Mac?
No. Recordings are transcribed on your Mac and are not uploaded or saved as audio. Your dictation history stays on your Mac until you delete it.
How do I change or cancel my subscription?
If you subscribed through this website, open Account in the app and choose Manage billing, or sign in on this website. If you subscribed in the Mac App Store edition, Apple manages it: open the App Store, click your name, then Account Settings, then Subscriptions. Refunds for App Store purchases are requested from Apple.
See also our Privacy Policy and Terms of Service.