Fact · Voice privacy and security
5,000euros
Spain's data protection agency fined a company 5,000 euros for recording a customer's conversation without warning the customer or getting consent, as a legal news site reported on 4 February 2022.
Quote found word for word on the live source, last checked October 19, 2026
In the source's own words
“La Agencia Española de Protección de Datos ha sancionado a una empresa con 5.000 euros por grabar una conversación con un cliente sin avisarle previamente y sin contar con su consentimiento”
Empresa es sancionada por grabar una conversación con un cliente sin su consentimiento, Economist & Jurist, 2022, Lead paragraph, published 04/02/2022.
Open the original- What it measures
- The article says the company did not provide evidence against the complainant's account. It reports that the AEPD found a breach of the data minimization principle in GDPR Article 5.1(c).
- What it does not show
- A news report, not the AEPD resolution, which was not reached. The article names no company and gives no decision date, so the year is the report year. Confirm the resolution number before stating the decision date or the company name.
In the data
A row of Voice Recording Privacy Settlements and Fines, as AEPD, unnamed firm, recorded call: 0.01 million US dollars.
- Company
- Unnamed company
- Kind
- Regulator fine or order
- Authority or court
- Agencia Española de Protección de Datos
- What it was about
- Recording without consent
- Country
- Spain
- Year
- 2022
- Note
- 5,000 euros times 1.1464 US dollars per euro, the ECB reference rate for 4 February 2022, is 5,732 US dollars, or 0.005732 million.