Official documentation
Ava's Privacy Policy
General Transcense, Inc. (Ava), 2025
Read the originalRead on October 21, 2026
- What it is
- The privacy policy of Ava, a live captioning and transcription service. The policy header says it was last updated on January 15, 2025. Its Data Retention section gives fixed periods for personal information.
- How much weight it carries
- The company's own legal policy, read on 2026-10-21. The periods apply to personal information in general. The section does not name audio recordings or transcripts, and it says data may be kept longer as needed for legal obligations, disputes or enforcement.
Facts taken from this source
- Ava's privacy policy says it keeps personal information for as long as the account is not deactivated, in a maximum limit of 5 years, or as needed for its services and legal obligations.
“as long as your Account has not been deactivated, in a maximum limit of 5 years” (Data Retention)
- Ava's privacy policy says it erases a user account from its database within 30 days of receiving a written request to deactivate it.
“We will deactivate a user Account by erasing it from our database within 30 days of receiving your written request.” (Data Retention)
- Ava's privacy policy says it keeps data about your use of its Services for a 1-year period, for statistics and monitoring.
“for a 1-year period for statistics and monitoring about your use of our Services” (Data Retention)