Fact · Voice privacy and security
5years
Ava's privacy policy says it keeps personal information for as long as the account is not deactivated, in a maximum limit of 5 years, or as needed for its services and legal obligations.
Quote found word for word on the live source, last checked October 21, 2026
In the source's own words
“as long as your Account has not been deactivated, in a maximum limit of 5 years”
Ava's Privacy Policy, General Transcense, Inc. (Ava), 2025, Data Retention.
Open the original- What it measures
- The policy's Data Retention section applies to personal information of people who use Ava's Services, and to people whose interlocutors use them. The 5-year figure is one of several retention conditions in the same list.
- What it does not show
- The policy also keeps data as needed to provide services, comply with legal obligations, resolve disputes or enforce its agreements, so 5 years is not a hard limit. The section does not name audio or transcripts. The data point converts 5 years to days at 365 days per year.
In the data
A row of How Long Voice Assistants Keep Your Recordings, as Ava privacy policy: account data: 1,825 days.
- Service
- Ava
- What is kept
- Data linked to you
- When
- At most
- As of
- 2026-10
- Note
- 5 years at 365 days per year is 1,825 days. The policy states the period in years, so this is a conversion, not a rounded figure.