Vendor page
Always online, always behind: the true cost of constant communication
RescueTime, RescueTime blog, 2024
Read the originalRead on October 19, 2026
- What it is
- A RescueTime blog post on communication habits, built on time that users' computers logged in the company's time-tracking software. It reports that RescueTime users spent over 3.6 million hours on email in 2024, and that email took just over 17 percent of an average workday.
- How much weight it carries
- Published by the company that collects the data, in a marketing blog rather than a methodology report. It gives no number of users, no sampling method and no definition of an average workday, so the share is a company's own summary. It is the only official RescueTime figure found for email time.
Facts taken from this source
- In 2024, email took just over 17 percent of an average workday for RescueTime users, which is about 6.8 hours a week at an assumed 8-hour day and 5-day week.
“Despite the rise of messaging apps, email remains a formidable communication tool, consuming just over 17% of an average workday.” (Email Overload section)