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Fact · Voice privacy and security

Gladia's data retention docs say that its Enterprise zero data retention option uses ephemeral processing and immediate deletion after processing.

Quote found word for word on the live source, last checked October 22, 2026

In the source's own words

“This separate option uses ephemeral processing and immediate deletion after processing, as described below.”

Data retention and zero data retention (Gladia docs), Gladia, n.d., Zero data retention (Enterprise).

Open the original
What it measures
The docs describe zero data retention as a separate Enterprise option from a custom retention value of zero. Under it, the docs say no audio files and no transcripts are stored, and results are delivered by callback only.
What it does not show
The docs give no fixed number of days for this option, so the row keeps the source's words. It is an Enterprise option that must be enabled, and it limits API features such as retrieval through the API or playground.

In the data

A row of How Long Voice Assistants Keep Your Recordings, as Gladia API: zero retention, Enterprise: immediate deletion after processing days.

Service
GladiaFlow (Gladia API)
What is kept
Audio and transcripts
When
If you opt in
Reviewed by people
Not stated
As of
2026-10
Note
Zero data retention is an Enterprise option the customer turns on. The docs state no number of days, so num is null and text keeps the source's words.

Source

Used to calculate