Fact · Voice privacy and security
1days
Gladia's data retention docs say that an Enterprise customer who sets a custom retention value of zero gets deletion within 24 hours.
Quote found word for word on the live source, last checked October 22, 2026
In the source's own words
“A custom value of zero means deletion within 24 hours; it does not mean immediate deletion.”
Data retention and zero data retention (Gladia docs), Gladia, n.d., Custom retention (Enterprise).
Open the original- What it measures
- The docs' section on standard and custom retention. Only Enterprise customers are eligible for custom retention, and the docs say a custom value of zero is not the same as zero data retention.
- What it does not show
- This is an upper limit on deletion that an Enterprise customer can request, not a default. The docs do not list the data types a custom value covers; this row reads it as audio and transcripts, the data the retention section is about.
In the data
A row of How Long Voice Assistants Keep Your Recordings, as Gladia API: Enterprise, on request: 1 days.
- Service
- GladiaFlow (Gladia API)
- What is kept
- Audio and transcripts
- When
- At most
- Reviewed by people
- Not stated
- As of
- 2026-10
- Note
- 24 hours is 1 day. The figure is the most time a custom zero setting takes to delete, for Enterprise accounts only.