Vendor page
Rylo privacy policy
Rylo (Nagish Inc.), 2026
Read the originalRead on October 25, 2026
- What it is
- The privacy policy of Rylo, a free call captioning and live transcription app for people who are Deaf, hard of hearing or have speech disabilities. The page states it was last updated on October 4, 2026, and describes how call audio, transcripts, voicemail and personal information are kept.
- How much weight it carries
- The company's own policy on its own site, the primary source for these rules. It sets no number of days for most data and says nothing on whether people review calls or transcripts. It refers to a separate Rylo AI Supplementary Terms document for AI features, which was not read for this record.
Facts taken from this source
- Rylo's privacy policy says it does not retain the audio or transcripts of connected calls in the ordinary course of its service, and that captions are deleted from its servers once they reach the device. It gives no number of days.
“We do not retain the audio or transcriptions of connected calls in the ordinary course of providing our Services to you. Once captions are delivered to your device, they are deleted from our servers.” (Section 'Information We Collect through Our Services')
- Rylo's privacy policy says it generally discards information about you when it no longer needs it for the purposes it collects it for. It gives no number of days.
“We generally discard information about you when we no longer need the information for the purposes for which we collect and use it” (Section 'How Long We Keep Personal Information')
- Rylo's privacy policy says that if you choose to store transcripts, they are stored on your own device. It gives no number of days.
“When you elect to store transcripts, they will be stored on your own device.” (Section 'Information We Collect through Our Services')
- Rylo's privacy policy says voicemail messages are stored until you proactively delete them. It gives no number of days.
“As a part of the Rylo Voicemail service, voicemail transcripts will be stored until delivery and voicemail messages will be stored until they are pro-actively deleted by you.” (Section 'Information We Collect through Our Services')
- Rylo's privacy policy says voicemail transcripts are stored until delivery. It gives no number of days.
“As a part of the Rylo Voicemail service, voicemail transcripts will be stored until delivery and voicemail messages will be stored until they are pro-actively deleted by you.” (Section 'Information We Collect through Our Services')