Vendor page
What is the best typing speed? (LiveChat)
LiveChat, LiveChat, n.d.
Read the originalRead on October 16, 2026
- What it is
- A typing guide from LiveChat, a company that sells live chat software. It says live chat and data entry work need far more than the average adult's speed and advises 60 to 90 words per minute with minimal errors.
- How much weight it carries
- A vendor's own advice, so it is useful for what the vendor expects of agents but is not a hiring rule. The passage we read gives no study or employer survey behind its figure.
Facts taken from this source
- LiveChat, a vendor of live chat software, says live chat agents need to type 60 to 90 words per minute with minimal errors.
“That means typing 60–90 WPM with minimal errors” (Article introduction)