Fact · Typing and writing speed
60 to 90words per minute
LiveChat, a vendor of live chat software, says live chat agents need to type 60 to 90 words per minute with minimal errors.
Checked against its source on October 16, 2026
In the source's own words
“That means typing 60–90 WPM with minimal errors”
What is the best typing speed? (LiveChat), LiveChat, LiveChat, n.d., Article introduction.
Open the original- What it measures
- The sentence follows a passage saying that the average adult types about 40 words per minute, which is enough for casual use but often not enough for live chat or data entry.
- What it does not show
- A vendor's advice, not a hiring rule or an employer survey. The passage gives no study behind the figure, and a chat job may set a lower bar.