Official documentation
Fix issues with "Hey Google" (Google Assistant Help)
Google, 2026
Read the originalRead on October 17, 2026
- What it is
- Google's troubleshooting page for Hey Google on Android phones and tablets. It lists the Google Home app, Hey Google and Voice Match settings to check, a tip for Google Workspace for Education accounts, and separate steps for speakers and displays.
- How much weight it carries
- Official Google help content, read from an archived copy captured on September 23, 2026 because the live page blocks automated readers. Google can edit help pages at any time, so check the live page if the steps differ.
Facts taken from this source
- Google says that if you are signed in to a Google Workspace for Education account on an Android device and cannot turn on Hey Google, your admin may have turned off settings that Hey Google needs.
“the admin might have turned off settings that are needed for "Hey Google" to work.” (Tip, under Fix issues with Hey Google)