Vendor page
Amazon Connect Customer Voice ID end of support
Amazon Web Services, Amazon Connect Customer Administrator Guide, 2026
Read the originalRead on October 17, 2026
- What it is
- AWS's end-of-support notice for Amazon Connect Customer Voice ID. It gives the date support ended, when new customers stopped being accepted, and the steps existing customers were asked to take.
- How much weight it carries
- The vendor's own notice, so it is the authority on the product's status. It does not say why the decision was made, and it does not describe how accurate the product was.
Facts taken from this source
- AWS ended support for Amazon Connect Customer Voice ID, effective May 20, 2026, after it had stopped accepting new customers in May 2025.
“After careful consideration, we decided to end support for Amazon Connect Customer Voice ID, effective May 20, 2026” (Amazon Connect Customer Voice ID end of support)