Fact · Voice privacy and security
AWS ended support for Amazon Connect Customer Voice ID, effective May 20, 2026, after it had stopped accepting new customers in May 2025.
Checked against its source on October 17, 2026
In the source's own words
“After careful consideration, we decided to end support for Amazon Connect Customer Voice ID, effective May 20, 2026”
Amazon Connect Customer Voice ID end of support, Amazon Web Services, Amazon Connect Customer Administrator Guide, 2026, Amazon Connect Customer Voice ID end of support.
Open the original- What it measures
- The notice is on the product's documentation. After the date, customers can no longer use the console or the Voice ID resources.
- What it does not show
- Shows that a vendor voice ID product can be withdrawn. The notice does not give the reason.