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Nuance's workaround for the Citrix Generic Mode issue is to run Citrix in optimized mode.

Checked against its source on October 17, 2026

In the source's own words

“When using Dragon in a Citrix environment, always run Citrix in optimized mode”

Dragon Professional 16 Release notes, Nuance Communications, Nuance Communications, Dragon Professional 16 help, 2023, Known issues.

Open the original
What it measures
The workaround printed directly under the Citrix Generic Mode known issue in the Dragon Professional 16 release notes.
What it does not show
The workaround is Nuance's own and the notes do not say whether it has been tested on newer Citrix builds. Confirm it with your administrator.

Source

Cited on

Nuance's workaround for Citrix is optimized mode | Yap