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Fact · Dictation software

Nuance's Dragon Professional 16 release notes list a known issue: Dragon does not recognize dictation or commands when you use the Citrix environment in Generic Mode.

Checked against its source on October 17, 2026

In the source's own words

“Dragon does not recognize dictation or commands when using the Citrix environment in Generic Mode”

Dragon Professional 16 Release notes, Nuance Communications, Nuance Communications, Dragon Professional 16 help, 2023, Known issues.

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What it measures
A known issue in the Dragon Professional 16 release notes. Citrix is the remote setup Nuance documents for Dragon, and Generic Mode is the setting where this issue applies.
What it does not show
The notes do not say which Citrix version or which Dragon 16 build the issue was tested on. They do not mention Microsoft Remote Desktop.

Source

Cited on

Dragon 16 fails in Citrix Generic Mode | Yap