Official documentation

Manually removing user profiles after uninstalling Dragon (Dragon Professional 16 help)

Nuance Communications, Nuance Communications, Dragon Professional 16 help, 2023

Read the original

Read on October 16, 2026

What it is: Nuance's help page on what happens to user profiles when Dragon is uninstalled, and how to delete them by hand. It also covers the profile move that happens during an upgrade to version 16.
How much weight it carries: Official vendor help for Dragon Professional 16. It gives folder paths for the Windows product only, and a reader should check them against their own installation.

Facts taken from this source

Nuance says that if Dragon fails to move your user profile during an upgrade to version 16, it renames the profile.
“failed to move your user profile, Dragon renames your user profile” (Procedure notes on upgrades)
Nuance says that after an upgrade to version 16, Dragon moves a standalone user profile from the ProgramData folder to the LocalAppdata folder, and that a renamed profile left in ProgramData must be deleted from that folder.
“Dragon moves your standalone user profile from the %ProgramData% folder to the %LocalAppdata% folder automatically when you open your user profiles after the version 16 upgrade ... You must delete this user profile from the %ProgramData% folder” (Procedures: To remove user profiles)
Nuance says that user profiles stay on your local drive after you uninstall Dragon, and that you can remove them yourself if you want to.
“your user profiles remain on your local drive after uninstallation” (Introduction)
Nuance says that after an uninstall you can remove leftover user profiles yourself: in File Explorer, go to Nuance\NS16\Users and select the profiles to delete.
“Navigate to Nuance\NS16\Users ... Right-click the user profiles that you want to delete, and then select Delete” (Manually removing user profiles after uninstalling Dragon)
Nuance's help for Dragon Professional 16 says the user profiles are in the Nuance\NS16\Users folder inside the local AppData folder of the user.
“Navigate to Nuance\NS16\Users” (Procedures, To remove user profiles)

Pages that rest on this source

Official documentation

Manually removing user profiles after uninstalling Dragon (Dragon Professional 16 help)

Nuance Communications, Nuance Communications, Dragon Professional 16 help, 2023

Read the original

Read on October 16, 2026

What it is: Nuance's help page on what happens to user profiles when Dragon is uninstalled, and how to delete them by hand. It also covers the profile move that happens during an upgrade to version 16.
How much weight it carries: Official vendor help for Dragon Professional 16. It gives folder paths for the Windows product only, and a reader should check them against their own installation.

Facts taken from this source

Nuance says that if Dragon fails to move your user profile during an upgrade to version 16, it renames the profile.
“failed to move your user profile, Dragon renames your user profile” (Procedure notes on upgrades)
Nuance says that after an upgrade to version 16, Dragon moves a standalone user profile from the ProgramData folder to the LocalAppdata folder, and that a renamed profile left in ProgramData must be deleted from that folder.
“Dragon moves your standalone user profile from the %ProgramData% folder to the %LocalAppdata% folder automatically when you open your user profiles after the version 16 upgrade ... You must delete this user profile from the %ProgramData% folder” (Procedures: To remove user profiles)
Nuance says that user profiles stay on your local drive after you uninstall Dragon, and that you can remove them yourself if you want to.
“your user profiles remain on your local drive after uninstallation” (Introduction)
Nuance says that after an uninstall you can remove leftover user profiles yourself: in File Explorer, go to Nuance\NS16\Users and select the profiles to delete.
“Navigate to Nuance\NS16\Users ... Right-click the user profiles that you want to delete, and then select Delete” (Manually removing user profiles after uninstalling Dragon)
Nuance's help for Dragon Professional 16 says the user profiles are in the Nuance\NS16\Users folder inside the local AppData folder of the user.
“Navigate to Nuance\NS16\Users” (Procedures, To remove user profiles)