Fact · Transcription
Zoom says that when speech-to-text is needed for compliance or accessibility, it recommends a manual captioner or service that can guarantee accuracy.
Checked against its source on October 17, 2026
In the source's own words
“we recommend using a manual captioner or service that may be able to guarantee a specific accuracy”
Managing automated captions as the host of a meeting or webinar, Zoom Help Center, 2026, Limitations of real-time transcriptions.
Open the original- What it measures
- Zoom's own warning on automated captions, read on 17 October 2026.
- What it does not show
- This is Zoom's guidance, not a finding about any particular meeting. It says accuracy depends on background noise, voice clarity and dialect.