Fact · Dictation for work and study
8.8hours per week
Microsoft's 2023 Work Trend Index found that the heaviest email users, the top 25 percent of its Microsoft 365 users, spend 8.8 hours a week on email.
Checked against its source on October 16, 2026
In the source's own words
“the heaviest email users (top 25 percent) spend 8.8 hours a week on email”
Microsoft Work Trend Index 2023, as reported by The Register, The Register, 2023, Article body.
Open the original- What it measures
- Based on Microsoft 365 usage data for the most active users of its apps. The figure counts reading and writing email, not instant messages or calls.
- What it does not show
- This is the top quarter of users, not the average worker. The figure was taken from a news report because Microsoft's report was not available to us.