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Fact · Voice privacy and security

OpenAI says its Zero Data Retention control excludes customer content from abuse monitoring logs.

Checked against its source on October 17, 2026

In the source's own words

“Zero Data Retention excludes customer content from abuse monitoring logs in the same way as Modified Abuse Monitoring.”

Data controls in the OpenAI platform, OpenAI, OpenAI Platform documentation, 2026, Zero Data Retention section.

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What it measures
OpenAI's data controls page describes Zero Data Retention as an approved-customer option for the API. Abuse monitoring logs are the default record that OpenAI keeps of API use for safety review.
What it does not show
This describes OpenAI's API only, not the ChatGPT apps. The page also says the control changes some endpoint behavior, and it requires prior approval by OpenAI.

Source

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OpenAI's Zero Data Retention keeps customer content out of abuse logs | Yap