Fact · Accessibility and health
50 to 80percent of the information
The authors report that even with accurate real-time text from human captioners, deaf and hard of hearing people receive 50 to 80 percent of the information, against 84 to 95 percent for hearing peers.
Checked against its source on October 16, 2026
In the source's own words
“even when provided with accurate real-time text through captioners, they receive only 50%-80% of the information, compared to 84%-95% for their hearing peers”
Deaf, Hard of Hearing, and Hearing Perspectives on using Automatic Speech Recognition in Conversation, Abraham Glasser et al., ASSETS 2017 (also arXiv 1909.01176), 2017, Introduction.
Open the original- What it measures
- The introduction explains why captions do not give full access to group conversation: the reader has to find the speaker and follow the turn-taking, which takes attention.
- What it does not show
- The figure is cited from earlier research in the introduction, not measured in this study.