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Fact · Accessibility and health

The EEOC says a request for reasonable accommodation is the first step in an informal, interactive process between the individual and the employer.

Checked against its source on October 16, 2026

In the source's own words

“A request for reasonable accommodation is the first step in an informal, interactive process between the individual and the employer.”

Enforcement Guidance on Reasonable Accommodation and Undue Hardship under the ADA, U.S. Equal Employment Opportunity Commission, 2002, General principles, interactive process.

Open the original
What it measures
The process is a conversation about the job, the limit and the options, and it can continue after the first request.
What it does not show
The guidance describes the process. It does not set a deadline for either side.

Source

Cited on

EEOC: the request starts an interactive process | Yap