Fact · Accessibility and health
The required federal consumer text says each minute of captions has a cost, paid from a federally administered fund.
Checked against its source on October 16, 2026
In the source's own words
“There is a cost for each minute of captions generated, paid from a federally administered fund.”
47 CFR 64.604: Mandatory minimum standards for telecommunications relay services, U.S. Federal Communications Commission, Code of Federal Regulations, via Legal Information Institute, n.d., Required consumer notice, 47 CFR 64.604.
Open the original- What it measures
- The same consumer text explains that a live operator may generate the captions, which are sent to the user's phone.
- What it does not show
- This is the notice the regulation requires providers to give. It describes who pays for the captions, not the cost to the user's phone bill, which the next fact covers.