Fact · Accessibility and health
ASHA says anyone with hearing loss of sufficient degree that compromises successful use of a conventional telephone may be eligible for captioned phone service.
Checked against its source on October 16, 2026
In the source's own words
“Anyone with hearing loss of sufficient degree that compromises successful use of a conventional telephone may be eligible for captioned phone service.”
Suggested Best Practices for Audiologists' Determination of Need for Captioned Phone Services, American Speech-Language-Hearing Association, American Speech-Language-Hearing Association (ASHA), n.d., Description of IP CTS.
Open the original- What it measures
- Eligibility for the federal program is set by FCC rules, which require registration. Some state programs have their own rules for landline captioned telephones.
- What it does not show
- This is the association's guidance, not the rule text. The page says an FCC rulemaking on IP CTS eligibility standards was underway when it was written.