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Fact · Transcription

The ADA Title II web rule requires state and local government web content and mobile apps to meet WCAG 2.1 Level A and Level AA, unless that would be a fundamental alteration or an undue burden.

Checked against its source on October 17, 2026

In the source's own words

“comply with Level A and Level AA success criteria and conformance requirements specified in WCAG 2.1”

28 CFR 35.200: Web content and mobile apps of state and local governments (ADA Title II), US Department of Justice, Code of Federal Regulations (text via Cornell Legal Information Institute), n.d., 28 CFR 35.200(a).

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What it measures
WCAG 2.1 keeps success criteria 1.2.2 (captions, prerecorded, Level A) and 1.2.4 (captions, live, Level AA), so captions are required for video that governments publish on the web.
What it does not show
The fundamental-alteration and undue-burden exceptions are in the same paragraph. This is a summary of the rule, not legal advice.

Source

Cited on

ADA Title II: government web content must meet WCAG 2.1 AA | Yap