Fact · Voice privacy and security
ABA Formal Opinion 477R says what counts as reasonable efforts to protect client information is not a fixed rule, but depends on a set of factors.
Checked against its source on October 17, 2026
In the source's own words
“what constitutes reasonable efforts is not susceptible to a hard and fast rule, but rather is contingent upon a set of factors”
Formal Opinion 477R: Securing Communication of Protected Client Information, ABA Standing Committee on Ethics and Professional Responsibility, American Bar Association, 2017, Reasonable efforts discussion.
Open the original- What it measures
- The opinion lists factors such as the sensitivity of the information and the cost of added safeguards.
- What it does not show
- The opinion is persuasive authority, not binding law in any state.