{"title": "Incidents on the status pages of cloud speech services, tracked", "pillar": "speech-recognition", "api": {"name": "Statuspage public API (incidents.json) of each service's own status page", "docs": "https://developer.statuspage.io/#tag/incidents"}, "cadence": "weekly", "sets": ["speech-service-incidents"], "method": "Once a week we read the incident history each service publishes on its own status page (https://<status page>/api/v2/incidents.json) and count the incidents it opened in the 90 days before the reading, with how many it rated major or critical. On pages that also cover other products we count only incidents that name a speech-to-text component, or name none. Every incident read is kept in this record.", "context": "A status page is the service's own account of its outages and slowdowns: the company decides what to post, how to rate it and when to close it.", "caveats": "Counts show how often each company posted, not how reliable it is compared with the others: some post every slowdown, some only large outages, and impact ratings are their own. A figure is published only when the page's history reaches back the full 90 days.", "incidents": {"deepgram": [{"id": "vxsw6p7f8wcw", "name": "Elevated Latency and Errors for Batch STT", "impact": "minor", "created": "2026-10-22T19:27:38.000Z", "started": "2026-10-22T19:27:38.000Z", "resolved": "2026-10-22T21:53:02.000Z", "status": "resolved", "components": ["Batch API"], "link": "https://stspg.io/5387318g9v8q", "counted": true}, {"id": "jw678tkh271j", "name": "Elevated 5xx Errors", "impact": "major", "created": "2026-10-22T16:00:55.000Z", "started": "2026-10-22T16:00:55.000Z", "resolved": "2026-10-23T11:00:16.870Z", "status": "resolved", "components": ["Batch API", "Streaming API", "TTS API", "Voice Agent API", "Voice Agent API: Downstream Providers", "DG Whisper Cloud"], "link": "https://stspg.io/yfyw2wff9xjp", "counted": true}, {"id": "ymr4t1p4dfr4", "name": "Elevated 503 errors for bath Flux TTS requests", "impact": "minor", "created": "2026-10-14T19:29:51.000Z", "started": "2026-10-14T19:29:51.000Z", "resolved": "2026-10-14T21:00:34.000Z", "status": "resolved", "components": ["TTS API"], "link": "https://stspg.io/h1g1sm1qnm82", "counted": false}, {"id": "z6d2v96g9007", "name": "Elevated 503 errors for Aura-2 TTS", "impact": "minor", "created": "2026-10-13T17:58:02.000Z", "started": "2026-10-13T17:58:02.000Z", "resolved": "2026-10-13T18:09:19.000Z", "status": "resolved", "components": ["TTS API"], "link": "https://stspg.io/80nxlj2cjxrt", "counted": false}, {"id": "zbl76xgb1l6v", "name": "Elevated error rates for Flux TTS", "impact": "minor", "created": "2026-10-08T02:58:00.000Z", "started": "2026-10-08T02:58:00.000Z", "resolved": "2026-10-08T04:25:21.000Z", "status": "resolved", "components": ["TTS API"], "link": "https://stspg.io/lsfrdb8g8h5r", "counted": false}, {"id": "r6t82cqfzvgm", "name": "Elevated errors for Flux TTS", "impact": "minor", "created": "2026-10-05T09:55:05.000Z", "started": "2026-10-05T09:55:05.000Z", "resolved": "2026-10-05T11:55:22.351Z", "status": "resolved", "components": ["TTS API"], "link": "https://stspg.io/9m7wv7x20q3p", "counted": false}, {"id": "96d8tjmxg80m", "name": "Elevated errors for Flux TTS", "impact": "minor", "created": "2026-10-03T15:52:14.000Z", "started": "2026-10-03T15:52:14.000Z", "resolved": "2026-10-03T17:52:47.000Z", "status": "resolved", "components": ["TTS API"], "link": "https://stspg.io/mgwl7mm07mr3", "counted": false}, {"id": "thyrbpkl5z0f", "name": "Elevated API errors", "impact": "minor", "created": "2026-09-30T19:29:08.000Z", "started": "2026-09-30T19:29:08.000Z", "resolved": "2026-09-30T19:39:04.000Z", "status": "resolved", "components": ["Batch API", "Streaming API", "TTS API", "Voice Agent API"], "link": "https://stspg.io/cddq3b79rlkq", "counted": true}, {"id": "1d64h55hh93z", "name": "Elevated Latency and Errors for Batch STT (US)", "impact": "minor", "created": "2026-09-28T17:40:30.000Z", "started": "2026-09-28T17:53:04.000Z", "resolved": "2026-09-28T17:53:04.000Z", "status": "resolved", "components": ["Batch API"], "link": "https://stspg.io/k22pql8wh6l1", "counted": true}, {"id": "5m7vs6p632rc", "name": "Elevated latency on Flux STT (US)", "impact": "minor", "created": "2026-09-28T17:04:13.000Z", "started": "2026-09-28T17:04:13.000Z", "resolved": "2026-09-28T17:07:47.000Z", "status": "resolved", "components": ["Streaming API"], "link": "https://stspg.io/j419h7jxmrny", "counted": true}, {"id": "fvpqtbjzf8cj", "name": "Elevated Flux TTS 1011 Error Rate", "impact": "minor", "created": "2026-09-25T09:45:10.000Z", "started": "2026-09-25T09:45:10.000Z", "resolved": "2026-09-25T13:44:58.000Z", "status": "resolved", "components": ["TTS API"], "link": "https://stspg.io/zbzfn8tf7v0k", "counted": false}, {"id": "qn4dn4kskjt1", "name": "Aura-2 TTS Elevated Error Rates for English Voices", "impact": "major", "created": "2026-09-22T12:10:08.000Z", "started": "2026-09-22T12:10:08.000Z", "resolved": "2026-09-22T12:50:00.000Z", "status": "resolved", "components": ["TTS API"], "link": "https://stspg.io/1mbrwsmd1034", "counted": false}, {"id": "sh19pjztlt6w", "name": "ISP Backbone Degradation", "impact": "minor", "created": "2026-09-02T20:22:55.881Z", "started": "2026-09-02T20:22:55.876Z", "resolved": "2026-09-02T23:28:32.413Z", "status": "resolved", "components": [], "link": "https://stspg.io/j8vx465jb5xd", "counted": true}, {"id": "ylpqs8187js3", "name": "[Deepgram EU API] Flux-Multi STT Outage", "impact": "none", "created": "2026-08-25T07:00:00.000Z", "started": "2026-08-25T18:01:20.537Z", "resolved": "2026-08-25T07:00:00.000Z", "status": "resolved", "components": [], "link": "https://stspg.io/xfs31c2768t2", "counted": true}, {"id": "kp3y1k6jbzcy", "name": "[Deepgram API] Elevated Streaming STT Error Rates", "impact": "none", "created": "2026-08-24T23:00:00.000Z", "started": "2026-08-25T16:41:54.816Z", "resolved": "2026-08-24T23:00:00.000Z", "status": "resolved", "components": [], "link": "https://stspg.io/sj6txb9wgm4v", "counted": true}, {"id": "6f11v5zbb8z8", "name": "Elevated 5XX Error Rate for v1/auth/grant", "impact": "minor", "created": "2026-08-20T15:52:08.000Z", "started": "2026-08-20T15:52:08.000Z", "resolved": "2026-08-20T17:00:47.000Z", "status": "resolved", "components": ["Developer Console", "Management APIs"], "link": "https://stspg.io/mp40nhprbrxk", "counted": false}, {"id": "pvq0t6sdqhcl", "name": "Elevated 5XX Error Rate for v1/auth/grant", "impact": "minor", "created": "2026-08-13T13:17:52.000Z", "started": "2026-08-13T13:17:52.000Z", "resolved": "2026-08-13T13:30:05.000Z", "status": "resolved", "components": ["Management APIs"], "link": "https://stspg.io/457b2f96zb1g", "counted": false}, {"id": "dthv5xks1vnq", "name": "[Deepgram API] Elevated Batch and Streaming STT Error Rates", "impact": "minor", "created": "2026-08-04T14:30:34.000Z", "started": "2026-08-04T14:30:34.000Z", "resolved": "2026-08-04T18:10:21.152Z", "status": "resolved", "components": ["Batch API", "Streaming API"], "link": "https://stspg.io/7jgm1b5hst0z", "counted": true}, {"id": "cdrbs9p8b8xb", "name": "[Deepgram API] Elevated Batch Error Rates: 400 error code responses", "impact": "minor", "created": "2026-07-28T14:00:48.000Z", "started": "2026-07-28T14:00:48.000Z", "resolved": "2026-07-29T13:08:35.956Z", "status": "resolved", "components": ["Batch API", "Streaming API", "TTS API"], "link": "https://stspg.io/cnqcj8tlvhgp", "counted": true}, {"id": "p2v5b8m3x5gy", "name": "Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event", "impact": "none", "created": "2026-07-24T13:18:11.000Z", "started": "2026-07-24T13:18:11.000Z", "resolved": "2026-07-24T13:22:35.549Z", "status": "resolved", "components": [], "link": "https://stspg.io/b3zlwvtxgw5s", "counted": true}, {"id": "06lvtdsmk1fw", "name": "Voice Agent API: Google/Gemini LLM errors", "impact": "minor", "created": "2026-07-21T13:45:46.000Z", "started": "2026-07-21T13:45:46.000Z", "resolved": "2026-07-21T15:20:11.000Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/4xdmsgpqq23r", "counted": false}, {"id": "0nn5shttg2q5", "name": "Elevated 5XX Errors for Flux STT Requests", "impact": "none", "created": "2026-07-07T15:56:59.000Z", "started": "2026-07-07T15:56:59.000Z", "resolved": "2026-07-07T18:20:00.000Z", "status": "resolved", "components": ["Streaming API"], "link": "https://stspg.io/dz3sl1bd601v", "counted": true}, {"id": "2pb9mdjfsqth", "name": "ISP Network-Related Issue", "impact": "none", "created": "2026-06-24T01:00:00.000Z", "started": "2026-06-24T14:15:08.499Z", "resolved": "2026-06-24T01:00:00.000Z", "status": "resolved", "components": [], "link": "https://stspg.io/5r6p9cgt20jj", "counted": true}, {"id": "t2shc5vnp2jy", "name": "Voice Agent third-party provider Instability (Anthropic LLMs)", "impact": "minor", "created": "2026-06-23T15:06:23.880Z", "started": "2026-06-23T15:06:23.870Z", "resolved": "2026-06-23T17:22:41.064Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/y3pcsx81fl08", "counted": false}, {"id": "qg53y7vm34nj", "name": "Degraded performance on Nova streaming STT", "impact": "none", "created": "2026-06-18T13:00:00.000Z", "started": "2026-06-18T21:42:03.782Z", "resolved": "2026-06-18T13:00:00.000Z", "status": "resolved", "components": [], "link": "https://stspg.io/ggljpf01sspx", "counted": true}, {"id": "q42y5d4s41d9", "name": "Elevated errors when using Google Gemini models with Voice Agent", "impact": "minor", "created": "2026-06-17T18:00:31.000Z", "started": "2026-06-17T18:00:31.000Z", "resolved": "2026-06-18T04:00:42.000Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/mxyntpdywk1h", "counted": false}, {"id": "28p5w85q9q6c", "name": "400 errors with PreRecorded STT (\"REMOTE_CONTENT_ERROR\" / \"failed to return valid data\") when passing a URL", "impact": "minor", "created": "2026-06-17T13:35:10.000Z", "started": "2026-06-17T13:35:10.000Z", "resolved": "2026-06-17T19:47:56.000Z", "status": "resolved", "components": ["Batch API"], "link": "https://stspg.io/m1j68sqyrg25", "counted": true}, {"id": "ywx3rwsxqk41", "name": "Degraded performance — Flux streaming Speech-to-Text", "impact": "minor", "created": "2026-06-15T11:00:15.000Z", "started": "2026-06-15T11:00:15.000Z", "resolved": "2026-06-16T14:00:00.000Z", "status": "resolved", "components": ["Streaming API"], "link": "https://stspg.io/4lqpkhj67qfq", "counted": true}, {"id": "32ts13fjxz5h", "name": "Outbound networking issues affecting STT, TTS streaming and batch service", "impact": "none", "created": "2026-05-22T21:00:01.836Z", "started": "2026-05-22T21:00:01.824Z", "resolved": "2026-05-22T21:00:01.871Z", "status": "resolved", "components": ["Batch API", "Streaming API", "TTS API"], "link": "https://stspg.io/yvxxx7tygdmd", "counted": true}, {"id": "kn7ff9hcvw6w", "name": "Voice Agent - Elevated 4xx Error Rates", "impact": "minor", "created": "2026-05-18T22:06:00.000Z", "started": "2026-05-18T23:36:27.255Z", "resolved": "2026-05-18T22:06:00.000Z", "status": "resolved", "components": [], "link": "https://stspg.io/23qlvtc31h7s", "counted": true}, {"id": "2vclr6dnf3r8", "name": "Elevated 5XX Errors for Non-English Batch STT Requests with Redaction", "impact": "minor", "created": "2026-05-14T14:52:20.000Z", "started": "2026-05-14T18:52:20.000Z", "resolved": "2026-05-14T19:00:54.000Z", "status": "resolved", "components": ["Batch API"], "link": "https://stspg.io/6s96bcrh27rw", "counted": true}, {"id": "fdxgmp4prkvp", "name": "Intermittent 404 HTTP errors Batch STT English", "impact": "minor", "created": "2026-05-12T16:18:34.000Z", "started": "2026-05-12T16:18:34.000Z", "resolved": "2026-05-12T18:07:11.000Z", "status": "resolved", "components": ["Batch API"], "link": "https://stspg.io/lplbwh5608bx", "counted": true}, {"id": "hc5r6kbsm7by", "name": "Voice Agent third-party provider instability (ChatGPT 4o)", "impact": "minor", "created": "2026-05-11T16:35:32.293Z", "started": "2026-05-11T16:35:32.285Z", "resolved": "2026-05-12T16:55:16.197Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/9ndcdrbjzz4q", "counted": false}, {"id": "sgjmxgnt8fhd", "name": "Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers", "impact": "none", "created": "2026-04-27T14:14:34.000Z", "started": "2026-04-27T14:14:34.000Z", "resolved": "2026-04-27T14:14:34.000Z", "status": "resolved", "components": ["Batch API", "Streaming API", "Voice Agent API"], "link": "https://stspg.io/3kdjslpb7kts", "counted": true}, {"id": "63m530t8t8x0", "name": "Voice Agent third-party provider instability (Claude Sonnet 4.5)", "impact": "minor", "created": "2026-04-24T05:45:16.963Z", "started": "2026-04-24T05:45:16.957Z", "resolved": "2026-05-01T18:22:20.109Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/qt7xrsh12w6m", "counted": false}, {"id": "gwpqgqbl2rvv", "name": "Voice Agent third-party provider instability (Google Gemini LLMs)", "impact": "minor", "created": "2026-04-21T15:59:54.146Z", "started": "2026-04-21T15:59:54.137Z", "resolved": "2026-05-01T18:21:42.337Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/67f7g43qlzvd", "counted": false}, {"id": "g7g9cr9jfyvk", "name": "Issues with downstream LLM provider in Voice Agent API", "impact": "none", "created": "2026-04-17T20:56:12.557Z", "started": "2026-04-17T20:56:12.551Z", "resolved": "2026-04-18T03:48:17.404Z", "status": "resolved", "components": ["Voice Agent API"], "link": "https://stspg.io/hlwy3gcndbfm", "counted": false}, {"id": "09bm6prqfzsw", "name": "Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)", "impact": "none", "created": "2026-04-10T17:27:56.000Z", "started": "2026-04-10T17:27:56.000Z", "resolved": "2026-04-13T19:47:31.034Z", "status": "resolved", "components": ["Batch API", "TTS API", "Voice Agent API", "Voice Agent API: Downstream Providers"], "link": "https://stspg.io/ftz72f37fw0f", "counted": true}, {"id": "vd9xjx3pkyv6", "name": "Degraded API Performance", "impact": "none", "created": "2026-03-25T15:16:00.000Z", "started": "2026-03-25T15:16:00.000Z", "resolved": "2026-03-25T15:16:00.000Z", "status": "resolved", "components": [], "link": "https://stspg.io/w30s4dmfmx2k", "counted": true}, {"id": "nxqcslcdy650", "name": "Voice Agent API Degraded Service", "impact": "minor", "created": "2026-03-20T16:53:21.000Z", "started": "2026-03-20T16:53:21.000Z", "resolved": "2026-03-23T18:53:57.000Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/j84r39d9q1v0", "counted": false}, {"id": "gcngqbtdgp5q", "name": "Voice Agent API Degraded Performance", "impact": "minor", "created": "2026-03-18T15:00:37.000Z", "started": "2026-03-18T15:00:37.000Z", "resolved": "2026-03-18T17:00:07.000Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/wn34n9m9s4zr", "counted": false}, {"id": "r1bmbv3ly6x4", "name": "Issues with downstream LLM provider in Voice Agent API", "impact": "minor", "created": "2026-03-05T00:59:47.792Z", "started": "2026-03-05T00:59:47.785Z", "resolved": "2026-03-05T01:26:03.701Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/0qcxxs1q5rcv", "counted": false}, {"id": "kjv1cqznlsyx", "name": "[Deepgram API] Elevated Errors for Streaming STT", "impact": "none", "created": "2026-02-26T17:16:15.000Z", "started": "2026-02-26T17:16:15.000Z", "resolved": "2026-02-27T02:05:54.434Z", "status": "resolved", "components": ["Streaming API"], "link": "https://stspg.io/by9khqj7lv6p", "counted": true}, {"id": "xfwcy0qbd0yh", "name": "[Deepgram API] Flux SDK Session Disruptions", "impact": "none", "created": "2026-02-24T02:00:00.000Z", "started": "2026-02-24T02:00:00.000Z", "resolved": "2026-02-24T02:00:00.000Z", "status": "resolved", "components": [], "link": "https://stspg.io/100mj7zq9n71", "counted": true}, {"id": "zcks0n5hy5dn", "name": "Issues with downstream LLM provider in Voice Agent API", "impact": "none", "created": "2026-02-23T17:58:30.282Z", "started": "2026-02-23T17:58:30.268Z", "resolved": "2026-02-24T14:28:14.000Z", "status": "resolved", "components": ["Voice Agent API", "Voice Agent API: Downstream Providers"], "link": "https://stspg.io/hchn2sp44gk4", "counted": false}, {"id": "5vx0zn774t72", "name": "Issues with downstream LLM provider in Voice Agent API", "impact": "none", "created": "2026-02-17T16:15:28.263Z", "started": "2026-02-17T16:15:28.254Z", "resolved": "2026-02-17T20:16:51.751Z", "status": "resolved", "components": ["Voice Agent API"], "link": "https://stspg.io/29xh5qfjpjvt", "counted": false}, {"id": "j2dm4633wm1w", "name": "Issues with downstream LLM provider in Voice Agent API", "impact": "none", "created": "2026-02-16T17:08:07.711Z", "started": "2026-02-16T17:08:07.704Z", "resolved": "2026-02-16T23:32:10.698Z", "status": "resolved", "components": ["Voice Agent API", "Voice Agent API: Downstream Providers"], "link": "https://stspg.io/2m62dgm4dyg2", "counted": false}, {"id": "6lwf6sjqh4k6", "name": "Issues with downstream LLM provider in Voice Agent API", "impact": "minor", "created": "2026-02-12T17:47:20.000Z", "started": "2026-02-12T17:47:20.000Z", "resolved": "2026-02-13T21:28:42.625Z", "status": "resolved", "components": ["Voice Agent API: Downstream Providers"], "link": "https://stspg.io/pk6jgdsgq3gp", "counted": false}, {"id": "81sm0xm7cxct", "name": "Issues with downstream LLM provider in Voice Agent API", "impact": "minor", 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