{"dataset":{"name":"Incidents posted on the official status pages of cloud speech-to-text services (tracked weekly)","title":"Speech-to-Text Service Outages: Incidents on Status Pages","question":"How often do speech-to-text APIs and cloud dictation and note-taking apps report outages?","url":"https://yapapp.cc/data/speech-service-incidents","measure":{"label":"Incidents in 90 days","unit":"incidents","short":"incidents","decimals":0},"dimensions":[{"key":"service","label":"Service"},{"key":"segment","label":"Kind","values":["Dictation app","Voice keyboard","Browser extension","Voice notes","Transcription","Meeting notes","Medical and professional","Built-in dictation","Voice assistant","Speech-to-text API","Open model","Other"]},{"key":"severe","label":"Major or critical"},{"key":"window","label":"Window"},{"key":"components","label":"Counted"}],"include":"Every service in our market registry whose maker publishes a status page with a machine-readable incident history and whose page is mainly about its speech product, or lists components so the speech ones can be picked.","exclude":"Status pages that mostly cover other products and list no components (OpenAI, ElevenLabs, Mistral), status pages without a machine-readable history, and apps that run on the device, which have no service to go down.","method":"Read once a week from https://<status page>/api/v2/incidents.json of each service. An incident counts when it was opened in the 90 days before the reading; on pages that also cover other products, only when it names a speech-to-text component or names none. A figure is published only when the page's history reaches back the full 90 days. Every incident read is kept in the record with its link.","limitations":"A status page is the company's own account: what it posts, how it rates impact and when it closes an incident are its choices, so a higher count can mean more candid reporting rather than a less reliable service. Counts are not comparable across companies as reliability scores.","sources":0,"updated":"2026-10-28","license":"https://creativecommons.org/licenses/by/4.0/","credit":"Yap (2026). Incidents posted on the official status pages of cloud speech-to-text services (tracked weekly) [Data set]. https://yapapp.cc/data/speech-service-incidents"},"rows":[{"row":"AssemblyAI","value":14,"low":null,"high":null,"as_written":"14","unit":"incidents","service":"AssemblyAI","segment":"Speech-to-text API","severe":4,"window":"2026-07-30 to 2026-10-28","components":"speech-to-text components only","conversion":null,"claim":"AssemblyAI posted 14 incidents on its own status page in the 90 days to October 28, 2026, 4 of them rated major or critical (speech-to-text components only).","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-assemblyai","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Gladia","value":14,"low":null,"high":null,"as_written":"14","unit":"incidents","service":"Gladia","segment":"Speech-to-text API","severe":3,"window":"2026-07-30 to 2026-10-28","components":null,"conversion":null,"claim":"Gladia posted 14 incidents on its own status page in the 90 days to October 28, 2026, 3 of them rated major or critical.","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-gladia","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Deepgram","value":9,"low":null,"high":null,"as_written":"9","unit":"incidents","service":"Deepgram","segment":"Speech-to-text API","severe":1,"window":"2026-07-30 to 2026-10-28","components":"speech-to-text components only","conversion":null,"claim":"Deepgram posted 9 incidents on its own status page in the 90 days to October 28, 2026, 1 of them rated major or critical (speech-to-text components only).","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-deepgram","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Granola","value":8,"low":null,"high":null,"as_written":"8","unit":"incidents","service":"Granola","segment":"Meeting notes","severe":7,"window":"2026-07-30 to 2026-10-28","components":null,"conversion":null,"claim":"Granola posted 8 incidents on its own status page in the 90 days to October 28, 2026, 7 of them rated major or critical.","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-granola","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Read AI","value":7,"low":null,"high":null,"as_written":"7","unit":"incidents","service":"Read AI","segment":"Meeting notes","severe":3,"window":"2026-07-30 to 2026-10-28","components":null,"conversion":null,"claim":"Read AI posted 7 incidents on its own status page in the 90 days to October 28, 2026, 3 of them rated major or critical.","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-read-ai","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Otter.ai","value":5,"low":null,"high":null,"as_written":"5","unit":"incidents","service":"Otter.ai","segment":"Meeting notes","severe":4,"window":"2026-07-30 to 2026-10-28","components":null,"conversion":null,"claim":"Otter.ai posted 5 incidents on its own status page in the 90 days to October 28, 2026, 4 of them rated major or critical.","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-otter-ai","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Speechmatics","value":5,"low":null,"high":null,"as_written":"5","unit":"incidents","service":"Speechmatics","segment":"Speech-to-text API","severe":2,"window":"2026-07-30 to 2026-10-28","components":"speech-to-text components only","conversion":null,"claim":"Speechmatics posted 5 incidents on its own status page in the 90 days to October 28, 2026, 2 of them rated major or critical (speech-to-text components only).","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-speechmatics","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Wispr Flow","value":4,"low":null,"high":null,"as_written":"4","unit":"incidents","service":"Wispr Flow","segment":"Dictation app","severe":0,"window":"2026-07-30 to 2026-10-28","components":null,"conversion":null,"claim":"Wispr Flow posted 4 incidents on its own status page in the 90 days to October 28, 2026, 0 of them rated major or critical.","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-wispr-flow","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Fathom","value":2,"low":null,"high":null,"as_written":"2","unit":"incidents","service":"Fathom","segment":"Meeting notes","severe":1,"window":"2026-07-30 to 2026-10-28","components":"meeting processing components only","conversion":null,"claim":"Fathom posted 2 incidents on its own status page in the 90 days to October 28, 2026, 1 of them rated major or critical (meeting processing components only).","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-fathom","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Tactiq","value":2,"low":null,"high":null,"as_written":"2","unit":"incidents","service":"Tactiq","segment":"Meeting notes","severe":1,"window":"2026-07-30 to 2026-10-28","components":null,"conversion":null,"claim":"Tactiq posted 2 incidents on its own status page in the 90 days to October 28, 2026, 1 of them rated major or critical.","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-tactiq","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"},{"row":"Trint","value":2,"low":null,"high":null,"as_written":"2","unit":"incidents","service":"Trint","segment":"Transcription","severe":1,"window":"2026-07-30 to 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AI","value":0,"low":null,"high":null,"as_written":"0","unit":"incidents","service":"Rev AI","segment":"Speech-to-text API","severe":0,"window":"2026-07-30 to 2026-10-28","components":"speech-to-text components only","conversion":null,"claim":"Rev AI posted 0 incidents on its own status page in the 90 days to October 28, 2026, 0 of them rated major or critical (speech-to-text components only).","quote":null,"where_in_source":null,"fact_url":"https://yapapp.cc/facts/t-speech-service-incidents-rev-ai","source_title":null,"source_publisher":null,"source_year":null,"source_url":null,"source_doi":null,"checked":"2026-10-28"}]}